Privacy Policy
PRIVACY POLICY
Last updated: July 21, 2026
This Privacy Policy explains how Kijo Ecom LLC, operating under the brand name Mystic Publishing (“Mystic Publishing,” “we,” “us,” or “our”), collects, uses, stores, and shares information when you visit thehiddencodexofreality.com, purchase a digital product, contact us, or otherwise interact with our website and services.
By using our website, you acknowledge that you have read this Privacy Policy.
1. WHO WE ARE
The website thehiddencodexofreality.com is operated by:
Kijo Ecom LLC
Operating under the brand name Mystic Publishing
Wyoming, United States
Email: support@thehiddencodexofreality.com
For the purposes of applicable data protection laws, Kijo Ecom LLC is the entity responsible for determining how and why personal information collected through this website is processed.
2. INFORMATION WE COLLECT
The information we collect depends on how you interact with our website.
2.1 Information You Provide to Us
When you purchase a product, contact customer support, or communicate with us, we may collect:
• Your name
• Your email address
• Billing information
• Country or general location
• Order number and transaction details
• Products purchased
• Communications you send to customer support
• Any other information you voluntarily provide
Because our products are delivered digitally, we generally do not require a physical shipping address unless it is needed by a payment provider, tax requirement, fraud-prevention process, or applicable law.
2.2 Payment Information
Payments may be processed through third-party payment providers, including Stripe and PayPal.
Payment providers may collect information such as:
• Name
• Email address
• Billing address
• Payment card information
• Bank or payment account information
• IP address
• Device and fraud-prevention information
• Transaction details
We do not normally receive or store your complete payment card number or card security code. Payment information is submitted directly to the payment provider and is processed according to that provider’s own privacy policy and security practices.
2.3 Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
• IP address
• Browser type and version
• Device type
• Operating system
• Referring website or source
• Pages viewed
• Date and time of access
• Approximate geographic location
• Website interactions
• Cookie and similar technology identifiers
• Checkout and purchase activity
• Security and error logs
This information may be collected through WordPress, WooCommerce, our hosting provider, Cloudflare, cookies, server logs, analytics tools, advertising technologies, and other website services.
3. HOW WE USE INFORMATION
We may use personal information to:
• Process and confirm purchases
• Deliver eBooks, audiobooks, download links, and order emails
• Provide customer support
• Respond to questions, refund requests, and technical issues
• Verify payments and prevent fraud
• Maintain the security and proper operation of the website
• Troubleshoot errors and improve website performance
• Maintain transaction, tax, accounting, and business records
• Understand how visitors use the website
• Measure the effectiveness of our advertising
• Display or measure relevant advertising, where permitted
• Enforce our Terms and Conditions
• Protect our legal rights and the rights of our customers
• Comply with legal and regulatory obligations
We will not use personal information for purposes that are materially different from those described in this Privacy Policy without providing additional notice where required.
4. LEGAL BASES FOR PROCESSING
Where the General Data Protection Regulation, the UK GDPR, or similar laws apply, we process personal information using one or more of the following legal bases:
Contract
We process information when it is necessary to process your order, deliver a purchased product, provide customer support, or otherwise perform our agreement with you.
Legal Obligation
We may process and retain information when required for tax, accounting, fraud-prevention, regulatory, or other legal obligations.
Legitimate Interests
We may process information where reasonably necessary to operate and protect our business, secure the website, prevent fraud, improve our services, respond to customers, and establish or defend legal claims.
Consent
Where required, we rely on your consent for non-essential cookies, advertising technologies, certain analytics activities, or marketing communications. You may withdraw your consent through the available cookie settings or by contacting us.
5. ECOMMERCE AND DIGITAL DELIVERY
Our store uses WordPress and WooCommerce to operate the website, process orders, maintain order records, and deliver digital products.
When you place an order, information connected with the order may be stored in our website database and shared with service providers that are necessary to process the transaction and deliver the product.
Order information may include:
• Customer name and email address
• Billing details
• Payment method
• Product purchased
• Order status
• Transaction identifiers
• IP address
• Download activity
• Order notes and customer communications
We use this information to complete the transaction, provide access to the purchased product, handle support requests, prevent abuse, and maintain legally required records.
6. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, local storage, and similar technologies.
These technologies may be used for:
• Essential website functionality
• Shopping cart and checkout functionality
• Security and fraud prevention
• Remembering user preferences
• Website performance
• Analytics and measurement
• Advertising and conversion measurement
Some cookies are necessary for the website and checkout to function. Other cookies, including certain analytics and advertising cookies, may be optional and used only after consent where required by law.
You can manage available cookie choices through our cookie banner or cookie settings. You may also control cookies through your browser, although disabling essential cookies may prevent parts of the website or checkout from working correctly.
Additional information is available in our Cookie Policy.
7. META PIXEL AND ADVERTISING TECHNOLOGIES
We may use Meta Pixel and related Meta advertising technologies to understand website activity, measure advertising performance, build advertising audiences, and improve the relevance of our advertising.
Depending on your interaction with the website and your cookie choices, information shared with Meta may include:
• IP address
• Browser or device information
• Cookie identifiers
• Pages viewed
• Product and checkout activity
• Purchase or conversion events
• Referring source
• Hashed contact information, where supported and enabled
Meta may process this information according to its own privacy policies.
Where legally required, Meta Pixel and other non-essential advertising technologies will be activated only after you provide consent.
We do not sell personal information in exchange for money. However, certain disclosures to advertising providers may be considered “sharing,” targeted advertising, or cross-context behavioral advertising under some privacy laws.
Where applicable, you may opt out through our cookie settings or by contacting us.
8. HOW WE SHARE INFORMATION
We may share personal information with service providers when reasonably necessary to operate our website and business.
These recipients may include:
• Website hosting providers
• Cloudflare and website security providers
• WordPress and WooCommerce-related services
• Stripe and PayPal
• Email delivery providers
• Customer support and communication providers
• Analytics and performance providers
• Meta and other advertising providers
• Accountants, legal advisers, and professional consultants
• Government authorities where legally required
These parties may process information on our behalf or as independent controllers under their own privacy policies.
We may also disclose information:
• To comply with a legal requirement, court order, or lawful government request
• To detect, investigate, or prevent fraud, abuse, security incidents, or illegal activity
• To protect our rights, property, customers, or the public
• In connection with a merger, sale, restructuring, financing, or transfer of all or part of our business
We do not rent customer lists to third parties.
9. INTERNATIONAL DATA TRANSFERS
Kijo Ecom LLC is organized in the United States, and some of our service providers may operate or store information in the United States and other countries.
As a result, your information may be processed outside the country in which you live. These countries may have privacy laws that differ from the laws of your country.
Where required, we or our service providers use recognized legal safeguards for international data transfers, such as contractual protections, adequacy decisions, or other lawful transfer mechanisms.
10. HOW LONG WE KEEP INFORMATION
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including legal, tax, accounting, security, fraud-prevention, and dispute-resolution purposes.
Retention periods may include:
• Order and transaction records: generally up to seven years after the relevant transaction, unless a different period is required by law
• Customer support communications: generally up to three years after the request is resolved
• Website security logs: retained for a limited period based on security and hosting requirements
• Cookie, analytics, and advertising information: retained according to our settings, your consent choices, and the relevant provider’s retention practices
We may retain information for a longer period when reasonably necessary to resolve a dispute, enforce an agreement, prevent fraud, or comply with a legal obligation.
When information is no longer required, we may delete, anonymize, or securely isolate it.
11. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include encrypted website connections, limited administrative access, payment processing through established third-party providers, website security tools, backups, and monitoring.
However, no website, database, or internet transmission can be guaranteed to be completely secure. You are responsible for taking reasonable precautions when using the internet and protecting access to your email and devices.
12. YOUR PRIVACY RIGHTS
Depending on where you live, you may have the right to:
• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent
• Request a portable copy of certain information
• Opt out of certain targeted advertising, sale, or sharing activities
• File a complaint with an appropriate data protection authority
• Not receive unlawful discriminatory treatment for exercising a privacy right
These rights are not absolute and may be subject to legal exceptions. For example, we may need to retain transaction information to comply with tax, accounting, fraud-prevention, or legal obligations.
To submit a privacy request, contact us at:
support@thehiddencodexofreality.com
Please clearly describe your request and include the email address connected with your order or interaction with the website.
We may need to verify your identity before completing a request. We will use information provided for verification only to process and respond to the request.
13. EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND SWITZERLAND
If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have rights under applicable data protection laws.
You may also have the right to lodge a complaint with the data protection authority in the country where you live or work.
We encourage you to contact us first so that we can attempt to resolve your concern.
14. UNITED STATES PRIVACY RIGHTS
Residents of certain U.S. states may have additional privacy rights, depending on the applicable law and whether that law applies to our business.
These rights may include the right to request access, correction, deletion, portability, and information about categories of personal information collected or disclosed.
Some residents may also have the right to opt out of:
• The sale of personal information
• The sharing of personal information for cross-context behavioral advertising
• Targeted advertising
• Certain profiling activities
We do not sell personal information in exchange for money.
Where an applicable state privacy law gives you an opt-out right related to advertising technologies, you may exercise that right through our cookie settings or by contacting us at support@thehiddencodexofreality.com.
15. EMAIL COMMUNICATIONS
We may send transactional emails necessary to complete your purchase or provide requested support, including:
• Order confirmations
• Payment confirmations
• Digital download links
• Product access information
• Refund or support updates
• Important service or policy notices
Transactional emails are not promotional messages and may be necessary to fulfill your order.
We will send promotional emails only where permitted by law. Where applicable, promotional emails will include a way to unsubscribe.
16. CHILDREN’S PRIVACY
Our website and digital products are not directed to children under the age of 16.
We do not knowingly collect personal information from children under 16. If you believe that a child has provided personal information to us, contact us at support@thehiddencodexofreality.com so that we can review and, where appropriate, delete the information.
17. THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security, availability, or content of third-party websites. We recommend reviewing the privacy policy of any third-party service before providing personal information.
18. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, technologies, or legal obligations.
When we update this Privacy Policy, we will change the “Last updated” date at the top of the page.
If a change is material, we may provide additional notice where appropriate or legally required.
19. CONTACT US
For questions about this Privacy Policy, personal information, or a privacy rights request, contact:
Kijo Ecom LLC
Operating under the brand name Mystic Publishing
Wyoming, United States
Email: support@thehiddencodexofreality.com